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Archive for the ‘RFP, Request for Proposals’ Category

As anticipated, Deloitte Consulting, which met regularly with state officials over the past year to assist in planning for a comprehensive consolidation of information technology (IT) services for the Division of Administration, was named winner of the contract for “Information Technology Planning and Management Support Services,” according to an email announcement by the Division of Administration (DOA) that went out to IT employees Thursday morning.

The announcement, which did not mention a contract amount, came only hours after LouisianaVoice indicated that Deloitte had the inside track for the contract on the strength of its working with state officials in the planning of a request for proposals (RFP) for the work.

The email said that the evaluation of proposals was complete and that work under the contract is slated to begin on Monday, September 16.

The announcement cited five other states with full IT consolidation. These included Michigan, Utah, Colorado, New Hampshire and New Mexico. It also listed eight other states with limited IT consolidation: Alaska, Arizona, Kentucky, Massachusetts, Minnesota, Nevada, New Jersey and North Carolina.

The email, however, made no mention of the massive cost overruns experienced by several states in attempts at computer conversion and IT consolidation, including North Carolina, one of those put forward by the administration as an example:

  • North Carolina, one of the states cited as a model by the email has seen costs of a contract to modernize only one system, one to process the state’s Medicaid payments, go from the original $265 million to nearly $900 million;
  • California pulled the plug on its court computer system that was to connect all 58 of the state’s counties when the price tag leapt from $260 million to more than $500 million—with only seven courts using the system before the project was terminated.
  • Tennessee experienced repeated delays, missed deadlines and cost overruns and finally stopped work after seven years of development of its Vision Integration Platform (VIP). As is becoming more and more common with bad news, the announcement came late on a Friday in order to have minimal political impact. Tennessee also experienced problems with its much ballyhooed IT state projects that affected the Department of Children’s Services, the Department of Labor and Workforce Development and the state’s Project Edison payroll system. Tennessee Republican Gov. Bill Haslam, by the way, announced last April that all of the state’s 1,600 information technology workers would be required to reapply for their jobs.
  • A consolidated service and network support project was supposed to consolidate IT services for 20 state agencies in Wisconsin at a cost of $12.8 million but cost overruns ran the price to more than $200 million, wiping out anticipated savings.
  • In Virginia a 10-year, $2.3 billion contract with Northrop Grumman to consolidate the state’s computer systems has been an ongoing nightmare of cost overruns and missed deadlines

The email touted lower overall operating costs through leveraging volume procurement, elimination of duplication, data center virtualization and standardization of IT architecture statewide.

It also said the project’s approach strategies would include capitalizing on vendor experience in other states, phased approach to consolidation of staff, agency involvement in the process and effective communication with agency staff regarding consolidation goals.

Now that Deloitte has been chosen for the contract, the next steps, according to the DOA announcement will be the selection of a project team, education of the vendor on Louisiana’s IT infrastructure and operations, survey and assessment, development of a plan of operational changes, and the request of software and hardware inventory.

Nothing was mentioned in the approach strategies about impending layoffs of state employees but that is a near certainty given the track record of other privatization/consolidation schemes rolled out by the administration.

And while DOA assures us that 36 states were reviewed in reaching the decision to consolidate the state’s IT services, one has to wonder if any time was spent examining other states in an effort to determine the cause of massive cost overruns, delays and missed deadlines.

Or is this simply yet another program fronted by Gov. Bobby Jindal but being pushed by the American Legislative Exchange Council?

This is not to say IT consolidation is the wrong thing but with the state’s budget already in the tank, it seems that a more open discussion, more sunshine as it were, would be appropriate before plunging into something that could ultimately break the bank—and still leave us with an inoperative system.

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Ten companies have responded to that request for proposals (RFP) calling for the consolidation of information technology (IT) but because of the number of submissions, the scheduled awarding of the contract was moved back “seven to 14 days,” according to an email to bidders by Neal Underwood, assistant director of Statewide Technology.

One of the vendors being mentioned as the potential winner of the contract, expected to be worth millions of dollars, is Deloitte Consultants, one of three companies that met regularly with Division of Administration (DOA) representatives and state IT executives over the past year in discussions of what services they could provide the state.

Moreover, a confidential source said a Deloitte representative has already confided in several persons that the company “had a good shot” at winning the contract because it had been meeting with state officials over the past year.

That scenario evokes memories of the privatization of the Office of Group Benefits (OGB) a couple of years back. DOA brought Goldman Sachs in to help formulate the RFP for the privatization and the Wall Street banking firm was subsequently the lone bidder—at $6 million.

Goldman Sachs subsequently withdrew from the project in a dispute over indemnification but re-bid when the RFP was issued a second time. Blue Cross Blue Shield of Louisiana eventually landed the contract to administer the agency’s claims.

So now we have Deloitte working with state officials for a year to help formulate the RFP and the company is now said to have the inside track to winning the contract. Déjà vu all over again.

At least two other companies, including IBM, were said to have held meetings with the state in the months leading up to the issuance of the RFP. One of those reported to have attended those meetings was Northrop Grumman but that company was not one of the 10 companies submitting proposals, sources say.

Several other companies reportedly requested permission to attend the pre-proposal meetings but were denied the opportunity.

The meetings would seem to fly in the face of a July 19 memorandum from Richard “Dickie” Howze, interim state chief information officer, to DOA section heads and Council of Information Services directors in which he cautioned against any contact with potential vendors during the RFP process at the risk of possible termination.

“During this procurement process it is crucial that you and your staff do not have any contact with vendors who are potential proposers or who may be part of a proposals as a subcontractor regarding this RFP or other related RFPs,” the memo read.

Besides Deloitte and IBM, companies submitting proposals included Dell Marketing, First Data, Gabriel Systems, Information Services Group (ISG), KPMG, Peak Performance Technologies, RNR Consulting and Tecknomic.

Even though the RFP was only for “Information Technology Planning and Management Support Services,” the state wrote into the RFP that the vendor awarded the planning RFP would not be precluded from the implementation of the consolidation, in effect guaranteeing the winner of the planning contract the contract for implementation of the plans.

It also alluded to recommendations for “potential legislation to support effective implementation and administration” for “effective governance models for the statewide centralized IT services organization.”

It was not immediately clear why “potential legislation” would not have been addressed during the 2013 legislative session and prior to the issuance of the RFP as opposed to issuing a contract and then attempting to address legislative issues as they arose during the course of the contract.

In conjunction with the RFP, DOA also issued a request for information (RFI) for business reorganization (and) efficiencies planning and implementation consulting services which would seem to be an exercise in redundancy given the fact that a similar efficiency study was conducted during the tenure of former Commissioner of Administration Angele Davis and that yet another such study is already underway using Six Sigma methodology.

Six Sigma is a methodology that employs tools and techniques for process improvement. The concept was pioneered by Motorola in 1981 and is widely used in different sectors of industry.

Just as with the RFP for the planning and management support services, several vendors responded with proposals. Oral presentations, as with the RFP, however, were limited to a select few companies, including Deloitte, McKinsey & Co., Alvarez & Marsal and CGI Technologies.

McKinsey & Co. is primarily an organization offering internships to trainees for conservative political causes. Gov. Bobby Jindal, who seems hell bent on privatizing virtually every agency and service in state government, worked for McKinsey & Co. for less than a year in the only private sector job he has ever held.

The RFI required that vendors, among other things, present their approach/methodology to identify operational efficiencies, experiences in other governmental settings, and the areas of governmental services “that would produce the maximum benefit.”

Portia Johnson, executive assistant to Commissioner of Administration Kristy Nichols, sent an email to companies who submitted responses to the RFI. That email said:

“Thank you for your interest in RFI 107:01-000001238 Business Reorganization Efficiencies Planning and Implementation Consulting Services. Due to the vast response and in the interest of time, the State has chosen several vendors representative of the industry to interview. Although you have not been selected to proceed in the process, we have taken any documents submitted by you under advisement.”

Said another way: “You have been eliminated for consideration because we have other vendors with whom we prefer to do business. But we are going to go through your proposals and we will probably steal some of your ideas and you won’t get a dime for your efforts. Thank you for your trouble.”

  • CNSI and the federal investigation of its $200 million contract with the Department of Health and Hospitals (DHH) and the ensuing resignation of DHH Secretary Bruce Greenstein, who had maintained continued contact with his old bosses at CNSI during the bidding, selection and contract awarding processes;
  • Biomedical Research Foundation (BRF) and its inside track advantage by virtue of its CEO/President also serving on the LSU Board of Stuporvisors, which issued the contract to BRF to run the LSU Medical Center in Shreveport and E.A. Conway Medical Center in Monroe;
  • Goldman Sachs helping to write the RFP for the takeover of OGB and subsequently being the only bidder on the RFP;
  • Meetings between state officials and vendors for a year leading up to the issuance of an RFP for the consolidation of IT services in more than 20 departments within the state’s executive branch;

Folks, we’re beginning to detect a pattern here.

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The Division of Administration (DOA) is more than two weeks late in announcing the awarding of a contract and nearly a week late on the effective date of a contract for the consolidation of the information technology (IT) departments of more than 20 departments within the state’s Executive Branch.

The Request for Proposals (RFP) for Information Technology Planning and Management Support Services was first issued on June 28 with a July 31 deadline for the submission of proposals.

Oral interviews were to be held on Aug. 14, according to the RFP, with the announcement of intent to award set for Aug. 16 and the contract work to begin on Aug. 30. The mere fact that the announcement of intent to award was set for only two days after oral interviews smacks of a done deal; how else could the administration make a decision of this magnitude (hundreds of millions of dollars) after only two days of interviews? How could an intelligent decision be made on such complex, complicated proposals in a mere two weeks’ time?

Interim Chief Information Officer Richard “Dickie” Howze, at a meeting of Council of Information Service Directors, stressed two main points, according to those in attendance. First, he said, IBM had not already been selected (strange how he would deny something before it had been alleged) and second, the consolidation goal was not to fire people. Yeah, right.

Howze also distributed a memorandum cautioning DOA section heads and Council of Information Services directors against any contact with vendors who are potential proposers or who may be part of a proposal as a subcontractor. “If you work with a contractor who is a potential proposer, there shall be no private communications, discussion of the upcoming process, timelines, RFP content, evaluation or award,” the memo said.

“Additionally, it is not appropriate for any current state employee to provide a reference for a vendor responding to this procurement.

“These restrictions will remain in effect until the contract(s) has been awarded and the protest period has past (sic). Anyone failing to follow this policy may face disciplinary action, up to and including termination.”

Amazing what the CNSI debacle can do in helping public officials find their moral compasses, isn’t it?

Those restrictions may have been in place with the awarding of the $200 million CNSI contract by the Department of Health and Hospitals but apparently someone neglected to get the word to then-DHH Secretary Bruce Greenstein who maintained constant contact with his old bosses at CNSI right through the billing, selection and contract awarding process. Now the FBI is investigating that contract, Greenstein is gone, and the folks at DOA appear to have learned from that experience.

Or have they?

Howze, in laying out the ground rules for the current RFP, neglected to address a pre-RFP request by DOA for presentations from IBM, Deloitte and Northrop Grumman to discuss what those companies could do for the state.

Is it possible that these three players may have gained some insight and advantage in those meetings? Who attended from the state and should they now be terminated as per Howze’s memo?

We’re just sayin’….

Meanwhile, DOA’s legal staff appears to have gone into a stall mode over public records requests by LouisianaVoice, apparently preferring to bicker over semantics rather than providing public records.

On Monday, LouisianaVoice submitted the following request to DOA:

“Pursuant to the Public Records Act of Louisiana (R.S. 44:1 et seq.), I respectfully request the following information:

“According to the Request for Proposal (RFP# 107-28062013001) for Information Technology Planning and Management Support Services, under Section 1.6 (Calendar of Events), the ‘Announcement of Intent to Award’ was scheduled to be made on Aug. 16, 2013 and the ‘Contract Begin Date’ was Aug. 30, 2013.

“In accordance to that information and pursuant to the Public Records laws of the State of Louisiana, please provide me immediately with:

  • “The name and address of the winning bidder;
  • “The name of the company to whom the contract was awarded;
  • “The amount of the winning bid;
  • “The amount of the actual contract;
  • “Also, please provide me the opportunity to review all the proposals submitted in response to RFP#: 107-28062013001.

The response we received on Tuesday from attorney Joshua Paul Melder said:

“We have received your public records request regarding Request for Proposal No. 107-28062013001. You have requested information rather than documents, therefore the Public Records Act is inapplicable. Nevertheless, in an effort to be helpful we have identified some documents that may contain the information you seek, including the Notice of Intent to Award the Contract and the proposals submitted for the RFP.  Please advise if you would like to inspect these documents and we will collect them for copying or for your review.

“The contract has not been executed yet, however, we will be happy to provide a copy to you upon its final execution.”

At least he did extend an offer to provide a copy of the contract upon its execution, whenever that may be.

We fired off our response:

“You have a very narrow definition of what is public record and what is information, one which does not square with the law as set forth in RS 44:2 (a). The Public Records Act (RS 44:2 (a) is quite broad in its definition of public records. You should familiarize yourself with it. As a courtesy, I am attaching the definition below:”

RS 44: (2)(a)  All books, records, writings, accounts, letters and letter books, maps, drawings, photographs, cards, tapes, recordings, memoranda, and papers, and all copies, duplicates, photographs, including microfilm, or other reproductions thereof, or any other documentary materials, regardless of physical form or characteristics, including information contained in electronic data processing equipment, having been used, being in use, or prepared, possessed, or retained for use in the conduct, transaction, or performance of any business, transaction, work, duty, or function which was conducted, transacted, or performed by or under the authority of the constitution or laws of this state, or by or under the authority of any ordinance, regulation, mandate, or order of any public body or concerning the receipt or payment of any money received or paid by or under the authority of the constitution or the laws of this state, are “public records”, except as otherwise provided in this Chapter or the Constitution of Louisiana.

“I’m reasonably certain what I am seeking will fall within the public records law as defined above.”

However, just to demonstrate that we can be flexible, we are altering the wording somewhat and re-submitting our request thus:

According to the Request for Proposal (RFP# 107-28062013001) for Information Technology Planning and Management Support Services, under Section 1.6 (Calendar of Events), the “Announcement of Intent to Award” was scheduled to be made on Aug. 16, 2013 and the “Contract Begin Date” was Aug. 30, 2013.

In accordance to that information and pursuant to the Public Records laws of the State of Louisiana, please provide me upon final execution with:

  • Documents containing the name and address of the winning bidder;
  • Documents containing the name of the company to whom the contract was awarded;
  • Documents containing the amount of the winning bid;
  • Documents containing the amount of the actual contract;
  • Also, please provide me the opportunity to review all documents containing the proposals submitted in response to RFP#: 107-28062013001.

If it’s semantics they want, it’s semantics they’ll get.

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BATON ROUGE (CNS)—The deadline for proposals (RFP) officially passed as of close of business last Wednesday (July 31) and oral interviews of potential bidders is set for Aug. 14 for the consolidation of the information technology (IT) departments of some 20 departments within the state’s Executive Branch. http://wwwprd1.doa.louisiana.gov/OSP/LaPAC/agency/pdf/5479100.pdf

The Division of Administration (DOA), which issued the RFP, is tentatively scheduled to announce the awarding of the multi-million dollar contract on Aug. 16 with work on the contract set to begin on Aug. 30 even as more and more horror stories surface about experiences of potential bidders/contractors with similar projects in other states.

Meanwhile, in an apparent effort to at least project an appearance of propriety with efforts to avoid any conflict of interest and to head off another possible CNSI public relations disaster sent out a pretty interesting email to all DOA section heads and the Council of Information Services Directors.

The “conflict of interest advisory,” a one-page memorandum from Richard “Dickie” Howze, interim state chief information officer, cautioned state employees against any contact with vendors, potential proposers or subcontractors regarding the RFP.

The IT consolidation contract could rival that of the $200 million CNSI contract which the state cancelled after a federal investigation was launched into the manner in which the contract was awarded. Former Department of Health and Hospitals Director Bruce Greenstein had previously worked for CNSI but told legislators he had built a “firewall” between himself and the contract selection process. That turned out to be false as documents subpoenaed by legislators revealed hundreds of emails and telephone conversations between Greenstein and CNSI officials during the selection process.

It was also learned that Greenstein had tweaked the contract requirements so that CNSI might qualify to bid on the Medicaid claims processing contract. He resigned in March shortly after the Jindal administration cancelled the CNSI contract but was allowed to remain on the job for nearly a month.

Greenstein’s name recently resurfaced. Now residing in Seattle, where he was living when first hired by Jindal, he was spotted at a July 8 dinner meeting in a Shreveport restaurant with Steve Skrivanos, board chairman of Biomedical Research Foundation of Northwest Louisiana. One report also placed foundation President and CEO Dr. John George in that meeting though Dr. George has denied that he was present.

Unconfirmed rumors surfaced that Jindal directed the foundation and LSU Medical Center officials to find Greenstein a job while the investigation in Baton Rouge was ongoing.

“The Division of Administration, Office of Information Technology (OIT) staff has been working on the development and release of (an RFP) for Information Technology Planning and Management Support Services,” the DOA memorandum of July 19 said.

“OIT has engaged the participation of the Council of Information Services Directors (CISD) for technical support in this endeavor and may request the support of other sections within the DOA throughout the process. OIT has gone to great lengths to maintain strict contact requirements to ensure all vendors have equal access and standardized information.

“Suring this procurement process it is crucial that you and your staff do not have any contact with vendors who are potential proposers or who may be part of a proposal as a subcontractor regarding this RFP or other related RFPs. If you work with a contractor who is a potential proposer, there shall be no private communications, discussion of the upcoming process, timelines, RFP content, evaluation or award,” the memo said.

“Additionally, it is not appropriate for any current state employee to provide a reference for a vendor responding to this procurement. These restrictions will remain in effect until the contract(s) has been awarded and the protest period has past (sic). Please ensure that your staff are (sic) made fully aware of these requirements. Anyone failing to follow this policy may face disciplinary action, up and including termination.”

Wow. Too bad that memo was not made available to Greenstein during the awarding of the DHH Medicaid claims processing contract.

Now, perhaps someone should send a similar note to the folks up at Biomedical Research Foundation of Northwest Louisiana in Shreveport.

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If you think Gov. Bobby Jindal’s veto of $4 million to provide in-home services to the developmentally disabled was merely an aberration, an inadvertent blip on the budgetary radar, you may wish to reassess your decision to give the governor a pass on this issue.

Jindal, of course, offered his own spin in his pushback against criticism he has received from proponents of the measure but he simply can’t get around the fact that cutbacks of services to the poor appear to be the norm in several states these days. Surely he has not forgotten his closure of Southeast Louisiana Hospital in Mandeville less than a year ago that put mental health treatment by state facilities out of reach for many in southeast Louisiana.

No one denies the current budgetary shortfalls—brought about in large part by Jindal’s stubborn refusal to seek new means of tax revenue except through the New Orleans hotel fee increase (which is not a “tax,” in the land of Jindal-speak, but an “enforceable obligation,”) and college tuition increases (“fees,” not taxes). But were it not for the more-than-generous tax incentives doled out in the form of corporate welfare, er, industrial incentives the state’s coffers would be $5 billion richer each year.

It’s not like he couldn’t have trimmed a couple of million or so from the $1.285 billion appropriation for his Office of Homeland Security and Emergency Preparedness. Of course, to suggest there might be the remote possibility of waste in a budget of nearly $1.3 billion for a pet agency would be blasphemy.

The Louisiana State Racing Commission got its full share of funding—$12.2 million. Surely, there’s no waste there. Likewise, the $82.7 million appropriation for the Louisiana Stadium and Exposition District administered by a commission made up 100 percent of generous Jindal campaign donors.

Then there’s the Department of Economic Development and the Office of Business Development which combine to receive the full complement of their $36.6 million appropriation in order to ensure the uninterrupted flow of those $5 billion in tax incentives, rebates and exemptions to attract all those new jobs that are supposed to retain current residents and bring in new ones—even though the state’s population has shrunk to the extent that we now have only six congressmen instead of the eight we had a few years ago.

And we’re not even going to go into detail about all those washed up ex-legislators hired by the various agencies at six-figure salaries—or the glut of administrative personnel with limited experience with which John White has loaded down his Department of Education, also at six-figure salaries. Or White’s slipshod management of the disastrous voucher program that allowed New Living Word School in Ruston to rip off DOE to the tune of nearly $400,000—money that will never be recovered, by the way.

Sorry, folks, the money’s not there for the developmentally disabled. You just should have had the good sense to be born developmentally abled or better yet, rich.

And as we said in the first paragraph, that veto was no accident. It was planned from the get-go as will future cuts of medical benefits to the poor.

Why do you think Carol Steckel was brought here in the first place?

Steckel was Alabama’s Medicaid Commissioner from 1988-1992 and again from December 2003 until her move to Louisiana in November of 2010.

While at Alabama she issued a ruling that poor amputees in that state didn’t really need artificial limbs. In January of 2008, she submitted the state’s Medicaid budget that cut programs that pay for prosthetics and orthotics (used to provide support and alignment to prevent or correct deformities) because, in her words, the programs were optional, not mandatory.

She also awarded a $3.7 million contract to Affiliated Computer Services (ACS) in 2007 even though that company’s bid was $500,000 more than the next bid. ACS had hired Alabama Gov. Bob Riley’s former chief of staff Toby Roth, which probably greased the skids somewhat.

Sound familiar? ACS, which is now part of Xerox, was awarded four state contracts totaling $45.55 million and ACS contributed $10,000 to Jindal political campaigns. Jan Cassidy, sister-in-law to Congressman (U.S. Senator wannabe) Bill Cassidy, previously worked for ACS and then for Xerox as Vice President, State of Louisiana Client Executive. Where is Ms. Cassidy today? She heads the State of Louisiana Division of Administration’s Procurement and Technology Section at a salary of $150,000. Toby Roth in reverse?

Steckel was imported from Alabama and given the title of Chief of the Department of Health and Hospital’s (DHH) Center for Health Care Innovation and Technology. She created quite a stir when she failed at first but eventually succeeded at terminating 69 information technology positions at DHH and giving the contract to the University of New Orleans to run. The 69 employees moved over to UNO’s payroll, saving the state zero, and UNO began collecting an administrative fee of 15 percent to run the IT operations for DHH. Thus, instead of a savings, the state is now paying an additional 15 percent for privatization.

Steckel has moved on again, this time to work her magic as Medicaid Director for North Carolina.

Now let’s move about 400 miles to the west—to Austin—and examine what occurred when similar legislation was passed in Texas a decade ago.

Dave Mann (not to be confused with the premier political analyst of our era, Bob Mann), then a reporter for the Texas Observer, covered the story in June of 2003 and predicted a train wreck would result from the legislation pushed through by Republican Rep. Arlene Wohlgemuth. Mann, it turns out, was dead-on in his predictions, which could explain in part why he is that publication’s editor today.

HB 2292 amounted to a “massive rewrite of the state’s social services safety net,” Mann wrote by squeezing 11 existing state agencies into four, all under the control of a powerful governor-appointed commissioner. It also cut many relatively inexpensive healthcare services for the poor, wiping out 1,000 state jobs in the process by privatizing several core state functions (again, sound familiar?)

The bill cut services under the Children’s Health Insurance Program and threw up bureaucratic barriers that purged an estimated 160,000 kids from its rolls. It abolished an entire section of Medicaid that offered temporary aid to families who were unable to pay high medical bills because of illness or accident—knocking an additional 10,000 people month out of medical coverage. It also put the squeeze on nursing home patients by reducing their “personal needs” allowances by 25 percent—from $60 per month to $45 (money nursing home residents spent on such things as toothpaste, shampoo, and shoes).

Proponents of the bill crowed that it would eliminate more than 3,000 state employees and hand over several core functions to large corporations, many of whom were major campaign contributors to key Texas politicians.

Among those outsourced functions were four privately run call centers with operators charged with making the determination of which families would be eligible for state programs like Medicaid, CHIP, Supplemental Security Income, welfare and food stamps.

Would anyone care to guess which company tried desperate to jockey itself into position of grabbing a call center contract? None other than our old friend, ACS, which was already running Medicaid programs in 13 states, including Texas.

ACS ended up not getting the call center contract, but if it had, it would have created the mother of conflicts of interest because by virtue of running the Texas Medicaid program, it was charged with keeping administrative costs down. Thus, the fewer Medicaid cases on the books, the lower the costs and the more money ACS would have stood to make. Thus, had it run the call center in the dual role as guardian of the program, it would have had a financial incentive to approve as few people as possible for Medicaid benefits.

Mann, contacted Monday, said though ACS did not get the call center contract, the operation nonetheless “fell apart within months.”

He said the error rates skyrocketed “because experienced state employees who knew the system were gone” and the contractors knew precious little about the system. “The enrollment process was messed up from the start,” he said, and the state was handed a substantial fine by the federal government.

He said Texas had to try and rehire all the former state employees who had been doing the job before. “They had to bring them back in and have them salvage the system,” he said.

Now, if you happen to wonder how four states—Alabama, Louisiana, Texas, and with Carol Steckel now on the scene, most probably North Carolina—could each stumble into the same scenario with Medicaid reforms and privatization of support staff, rest assured it was not a coincidence.

Efforts in Texas, Louisiana and Alabama (and presumably North Carolina) to slash health care benefits under the states’ Medicaid programs come to us courtesy of our old friend, the American Legislative Exchange Council (ALEC).

Though we have not visited ALEC for some time, the organization of some 2000 state legislators and scores of corporate underwriter-sponsors has never been very far from the action.

Among the major targets of ALEC are state health, pharmaceutical and safety net programs, including:

• Opposing health insurance reforms with state constitutional amendments;

• Opposing of efforts to advance public health care;

• Eliminating mandated benefits intended to ensure minimal care for American workers;

• Supporting Medicare privatization;

• Creating barriers to requiring important health benefits;

• Privatizing child support enforcement services.

ALEC’s number-one priority has been to encourage its members (legislators) to introduce bills that would undercut health care reform by prohibiting the Affordable Health Care Act’s insurance mandate.

Led by PhRMA, Johnson & Johnson, Bayer and GlaxoSmithKlein, ALEC’s model bill, the “Freedom of Choice in Health Care Act,” has been introduced in 44 states. Utilizing ideas and information from such groups as the Heritage Foundation, the National Center for Policy Analysis, the Cato Institute, the Goldwater Institute, the James Madison Institute, and the National Federation of Independent Business, ALEC even released a “State Legislators Guild to Repealing ObamaCare” in which a variety of model legislation, including bills to partially privatize Medicaid and SCHIP, is discussed.

Pardon our skepticism, but after the disasters of the Office of Risk Management privatization and the Department of Education voucher fiasco, we can’t help being a bit leery of these quick-fix schemes. The sweetheart CNSI contract with DHH has already proved to be a major $200 million scandal—and that may well be only the beginning.

Up next is an ambitious program to privatize the IT operations of 20 agencies under the Executive Branch. That privatization could mean the loss of some 1100 more state jobs and their duties turned over to a private firm with no grasp of how things are done. That sad scenario has already played out in other states and invariably resulted in cost overruns and repeated failure. There is no reason to expect a better outcome this time.

It was Albert Einstein, after all, who defined insanity as doing the same thing over and over and expecting different results.

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