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Gov. Jindal to be on ‘Meet the Press’ Sunday, but what will he talk about? We’re pretty sure of things he won’t discuss

Posted in Budget, Civil Service, Corruption, DOA, Ethics, Governor's Office, Health Care, Higher Education, Jobs, OGB, Office of Group Benefits, Privatization, Retirement, Revenue, State Police, Teague, Transparency on November 14, 2014| 29 Comments »

What will Gov. Bobby Jindal say when he appears on Meet the Press Sunday?

Of course we know he will attack President Obama and the Affordable Care Act, aka ObamaCare while ignoring the fact that his decision not to expand Medicaid may end up costing the state hundreds of millions of dollars. That’s a given.

At the same time he is criticizing Obama for not being more proactive on the Ebola crisis, he will fail to mention his rejection of the Medicaid expansion has been at the expense of health coverage for a couple hundred thousand low-income Louisianans.

He will condemn the president for his lax immigration policy while turning a blind eye to the indisputable fact that Latin Americans who do enter this country generally take low-paying jobs no one else wants. He won’t mention companies like IBM, Dell, ACS, and Pfizer, to name but a few, that have taken advantage of an obscure work visa (the H-1B program) to lay off more than 250,000 Americans from high-tech IT jobs. These companies lay Americans off in favor of importing hundreds of thousands of Indians who work for far less, thus saving these companies billions of dollars.

He will no doubt boast of his accomplishments as governor—claims that simply will not stand up under close examination—apparently pulled off by remote control. This is especially the case during his second term when his title would more accurately be governor in absentia. He has spent an inordinate amount of time traveling outside the state in an attempt to build support for a anemic campaign for the GOP presidential nomination that, despite his near-desperate efforts, is gaining no traction.

He could lambast the Common Core curriculum, once again ignoring that fact that he was in favor of Common Core before he was against it.

There are so many other things he could discuss but probably won’t.

He won’t mention, for instance, his abysmal record in the state’s courtrooms. One of these was his miserably failed effort to jerk retirement benefits from under the feet of active state employees, some of whom would have seen their retirement income plummet to as little as $6,000 a year—with no social security—had he been successful.

He will attempt once again to convince the nation—those of us in Louisiana know better, of course—that he has balanced the state budget while cutting taxes and reducing the number of state employees.

Yes, he has reduced the number of state employees, but at what cost? The Office of Group Benefits (OGB) is a shell of the once smooth-running state office that handled the medical claims of some 230,000 state employees, retirees and dependents. Not that that matters to Commissioner of Administration Kristy Nichols who, we are told, is a member of the LSU health plan and thus unaffected by the changes.

And of course Jindal, through his smoke and mirrors game of premium reductions, has managed to siphon off more than half of OGB’s $500 million reserve fund. He also recently attempted to slash benefits and pile unaffordable co-pay and deductible increases onto the backs of state employees and retirees. In short, his grand scheme to privatize OGB has proven nothing less than an unmitigated disaster of politically humiliating (to him) proportions. His firing of respected CEO Tommy Teague and the mess that has ensued stand as a monument to unparalleled mismanagement and political meddling.

And his budget balancing has produced unprecedented cuts to higher education. Colleges and universities in Louisiana have seen their appropriations gouged by nearly 70 percent during Jindal’s almost seven sorry years in office. God help us if he should somehow be placed in the position of inflicting such carnage on the nation as he has on Louisiana.

And what of that claim of balancing the budget, anyway?

Let’s review.

We will take figures provided to us by State Treasurer John Kennedy that reflect the general fund balances as of Oct. 31. And while we are quick to acknowledge the fact that the numbers will certainly improve next spring when revenues start picking up from state income tax and corporate tax collections, a comparison of the last five Octobers is both startling and sobering.

As of Oct. 31 of this year, the general fund balance reflected a deficit of $924.6 million. That’s just $75.4 million shy of $1 billion—and OGB alone is losing $16 million each month.

And yes, the numbers will improve next spring but let’s look back just one year. As of Oct. 31, 2013, the balance reflected a deficit of $656.7 million. That’s nearly $268 million less in negative spending than for this year.

Still not convinced? Well, for Oct. 31, 2012, the deficit was $476.6 million, about $448 million less than for the same month in 2014.

And while it was slightly higher at $565.2 million on Oct. 31, 2011, the number for 2010 was only $181.5 million—almost three-quarters of a billion dollars billion better than this year.

In five short years, the October deficit for the state general fund balance has increased fivefold.

The historically high negative balance, which arrives just a few months into each new fiscal year (which begins on July 1), “is forcing fund borrowing to sustain cash flow,” Kennedy says. “It darkly foreshadows the challenge ahead for lawmakers and the governor in the 2015 regular session. A budget shortfall of at least $1.2 billion is expected, but it’s clearly a figure that could move. It also increases the likelihood of midyear budget cuts in the minds of some.” (The administration finally admitted this even as this post was being written on Friday. Spending for the next seven months will have to be slashed by at least $171 million because of lower than anticipated revenues.) http://theadvocate.com/news/10833948-123/state-needs-mid-year-budget-correction

And here is the rub that has Kennedy and Nichols crossing swords: Kennedy says to some lawmakers, “the negative balance is at a critical high because the state started the fiscal year with a deficit cash balance of $141 million and because expenses actually are greater than revenues,” Kennedy said.

Nichols, however, vehemently disagrees, claiming instead that the administration stumbled upon some $320 million in extra cash from prior years lying around in agencies scattered across the state which she claims gives the state an actual surplus of nearly $179 million.

The problem she has, however, is that no one believes her—including two former commissioners of administration interviewed by LouisianaVoice, both of whom say it’s just not feasible that that much money could have been just lying around all these years without anyone’s knowing of its existence.

Nichols, of course, has to maintain a brave face in order that her boss can save face.

You see, as Bob Mann points out in his latest posting on his blog Something Like the Truth, Jindal “must never have raised a tax” and “must never have presided over an unbalanced state budget” if he wishes to cling to any fading hopes of the GOP presidential nomination.

“All your advantages—your personality, your policy credentials, the importance of your state in Electoral College politics—won’t help you much if you don’t meet these basic qualifications,” Mann said. http://bobmannblog.com/

“Jindal knows Republican audiences in Iowa and elsewhere will pay him little mind if they learn about his fiscal recklessness,” he said. “So, he and Nichols tried to cover their tracks, including dishonestly blaming their budget deficit on state Treasurer John Kennedy.”

Jindal, of course, won’t address any of these issues. But were he of a mind to do so, he could even discuss on his Meet the Press appearance how he tried to frame Murphy Painter, former director of the Office of Alcohol and Tobacco Control after Painter refused to knuckle under to demands that he look the other way on behalf of New Orleans Saints owner Tom Benson over Budweiser’s application for an alcohol permit at Champion’s Square. He could tell how that effort backfired and the state was forced to pay Painter’s legal bills of some $300,000. But he probably won’t

He could discuss how he attempted unsuccessfully to circumvent state law and obtain a hefty $55,000 per year increase in pension benefits for his state police commander. But most likely, he won’t.

And he could disclose how much it has cost Louisiana taxpayers in terms of payroll, meals and lodging for state police security as he jets around the country in pursuit of his presidential aspirations. But don’t expect him to.

Yes, Jindal could discuss these and other matters during Sunday’s program, but he won’t.

The simple fact is, by virtue of his bottom-feeding position as the anchor in the GOP nominee sweepstakes, he just can’t afford to.

And saddest of all, no one on the program’s panel is likely to inquire about these issues.

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Did Brant Thompson receive preferential treatment from Auctioneer Licensing Board because he is senator’s son?

Posted in Boards, Corruption, Ethics, Fraud, Governor's Office, Guest Columnist, Public Records, Transparency on November 10, 2014| 17 Comments »

By Guest Columnist Robert Burns

Tom recently posted that Louisiana Sen. Rick Gallot may have used his influence to expedite and circumvent safety standards for a private school.  Another Louisiana Senator, Francis Thompson (D-Delhi) may have well had his son, Brant, utilize his dad’s status to obtain fair and equitable treatment from the Louisiana Auctioneer Licensing Board (LALB).  He was fully entitled to such fair and equitable treatment, but it begs the question as to why other Louisiana citizens, especially elderly widow auction victims, are given the shaft.

In early 2012, Brant Thompson allegedly consigned merchandise to auctioneer Bruce Miller.  I use the word “allegedly” because, at a May 6, 2014 hearing, LALB investigator Jim Steele, as evidenced by this 4-second video clip, said, “There’s no indication that Mr. Thompson was a consignor at this auction whatsoever.”  Nobody knows what may have happened to Mr. Thompson’s items, and auctioneer Bruce Miller died of a massive heart attack two days after his last auction.  Mr. Thompson never received a dime for his items, nor did he ever even see his merchandise again.  Understandably, Mr. Thompson got upset and justifiably filed a complaint with the LALB.  Like so many other complainants, Mr. Thompson was frustrated when he received this brief letter from LALB attorney Anna Dow dated 1/16/14 indicating that, because the LALB could not ascertain if a violation had occurred, it was “closing the investigation……No further action will be taken.”

Thompson, like many other aggrieved complainants, wasn’t happy, so he drafted this terse two-page response dated 2/3/14.  He indicated that he “takes exception” to the finding and states that “The system designed to protect me failed.”  He emphasized that he was aware auctioneers carry a bond, and he relayed that he expected that bond to cover his alleged losses.  Mr. Thompson is correct in his assessment that the LALB failed him, but it has done the same for a litany of other complainants.  Mr. Thompson, however, was shrewd enough to copy Ms. Holly Robinson, Gov. Jindal’s then-Heard of Boards and Commissions.  Obviously, Ms. Robinson would be very familiar with the fact Brant is Francis’ son.  What transpired upon Robinson’s receipt of the letter?  Who knows, but we do know this:  in lightening-fast speed, the LALB, in an unprecedented move, not only “reopened” a closed investigation, but it actually conducted a full-blown hearing (on a deceased auctioneer) on 5/6/14.  Remember Mr. Thompson’s goal of collecting on Miller’s bond.  Now, watch this brief one-minute video clip excerpt from the hearing.  Notice how Mr. Thompson is gently guided regarding the bond’s parameters (that it’s for $10,000 and has a 3-year filing period in which the LALB can file for him).  Mr. Thompson, who speaks in a smooth and cavalier manner, is spoken to in turn by LALB members and its attorney in an almost reverent-like manner.  The LALB not only filed the bond for Mr. Thompson, but in breakneck speed, he received a $3,500 check from the bonding company in early October of 2014 even though the company said the itemized list it was provided depicted ordinary household items that were “virtually worthless.”

Let’s contrast Mr. Thompson’s revered status as a Louisiana senator’s son with the tone and attitude taken with complainant Judy Fasola.  In late 2012, Ms. Fasola contracted with notoriously-problematic auctioneer Ken Buhler for the disposition of her terminally-ill, 93-year-old mother’s estate.  Ms. Fasola asserted at her hearing, which was in March of 2013, that Mr. Buhler adamantly refused to place reserves on her marque items and instead, over time, just kept defiantly selling them at pennies on the dollar (Fasola relayed she later learned Buhler sold many marque items to his own mother, mother-in-law, and other Buhler relatives) against her express desire and instructions.  When she threatened an LALB complaint, he finally returned what few items he hadn’t sold in defiance of her instructions, and Fasola relayed he did so in a fit of anger, slamming her items on her floor and breaking most items in the process.  Fasola filed an LALB complaint, and the LALB fined his father, Mac, who is not an auctioneer but was deemed the responsible party for Ken’s company, Estate Auction Services, $500 for “sloppy recordkeeping.”  Due to Ken’s license being revoked from 2005-2010 (due to massive consignor losses), the LALB insisted that Mac oversee all negotiations and communication with customers.  Ken had defied that restriction in negotiating with Ms. Fasola, but she was unaware of the LALB restrictions on Ken’s license.  Ms. Fasola, like Brant, repeatedly asked the LALB to file a bond claim for her, but the LALB has steadfastly refused to do so.  When Ms. Fasola learned of Mr. Thompson’s ease of obtaining a bond payment, she was understandably upset and requested to be heard on the matter at the 11/5/14 meeting to air her frustrations.  Let’s examine, mainly through video excerpts of the meeting, just how she got treated.

Fasola began by giving an introductory statement relaying how she, like Brant, felt the system had failed her, and she asked if she may have been treated more fairly “if I were the daughter of a Louisiana State Senator?”  LALB Vice Chairman James Sims tersely denied any knowledge that Brant was the son of a Louisiana senator until “seven days after the hearing.”  There simply is no way to adequately place in words the hostility shown toward Ms. Fasola (and me, for that matter) at the meeting, so I ask readers’ indulgence in watching a 9-minute video clip of the highlights of Ms. Fasola’s presentation, along with captions wherein Ms. Fasola catches board members, attorneys, and the executive director in one contradiction and falsehood after another (proven by video clips merged into this 9-minute video clip which I strongly encourage readers to watch).  In watching the video, it becomes apparent why I videotape these meetings because these board members flat-out misrepresent what they’ve said and done in prior meetings.

Now, in the above 9-minute video clip, considerable focus was placed on the above-mentioned restrictions on Ken Buhler’s license.  When Estate Auction Services (Mac Buhler) was fined $500 and found guilty in March of 2013, the bonding company immediately canceled its bond.  As mentioned above, Ken, pursuant to the restrictions on his license, was totally dependent upon his dad to remain in business; however, his dad could no longer operate due to lack of a bond.  How did the LALB solve Ken’s problem in that regard?  They simply convened another “hearing” on May 20, 2013 for the sole purpose of removing all restrictions on Ken’s license.  Nevertheless, as evidenced by the video clip, LALB Vice Chairman James Sims kept insisting (incorrectly, on no less that three occasions) that the restrictions were lifted prior to Fasola’s auction.  In reality, the restrictions were lifted after and as a result of Fasola’s auction.  Hence, as Fasola pointed out, Buhler was actually rewarded for his victimizing of her!  Also, although LALB Chairman Tessa Steinkamp literally blew a gasket at the 6:27 mark of the video when Fasola referenced concerns for her personal safety when dealing with Ken Buhler, Ms. Fasola had genuine reason for concern.  Even as she was dealing with him, he was arrested and criminally charged for domestic abuse against his wife (the latest court date is Monday, 11/10/14).  Additionally, Mr. Buhler was also found to have civil liability for the fraudulent use of interstate commerce instrumentalities in Federal Court in mid-2011.  The LALB was notified of that fact, but they were completely indifferent to the fact it transpired, notwithstanding the fact that his liability entailed securities fraud directly related to his auction business.

As evidenced by the preceding video clip, the LALB basically continued to tell Ms. Fasola to “go to hell” regarding its filing her bond claim for her.  Quite a contrast to the reverent tone taken with Brant Thompson, son of State Sen. Francis Thompson, huh?  What’s alarming is the sheer number of elderly victims of auctioneers.  Let me provide the following table of four such instances that readily come to mind:

Auction Victim’s Name Reason for Auction Auctioneer and Appx. Date
Ms. Linda Williams Liquidating 91-year-old mother’s belongings days before her death.  Click here to listen to an impassioned plea by Ms. Williams for the LALB to NOT reinstate Ken Buhler’s license in 2010. Ken Buhler. Months prior to his auction license being revoked in 2005.
Mr. David Swift Liquidating the belongings of his 80-something father soon after his death. Gary & Randy Hayes (business applicants like Mac Buhler), two guys who, to their credit, told the LALB at their 1/14 hearing, “We never should have been granted a license.”   They went on to relay they’d lost over $100,000 of their retirement savings and would NEVER be in the auction business again.
Ms. Judy Fasola Liquidating 93-year-old terminally-ill mother’s belongings months before her imminent death. Ken Buhler. September, 2012.
Ms. Betty Story Liquidating her belongings (and two homes) in order to move into an assisted living facility in Alexandria, LA.  LA Voice readers may recall this 9/27/14 post on what a disaster her auction was.  I’m happy to report that Ms. Story, serving as a pro se litigant (at 84 years old!!), scored a major victory in 36th JDC on 10/29/14 when Judge Martha O’Neal stopped the trial after Ms. Story presented only her second witness, with Judge O’Neal saying, “I’ve heard all I need to hear.”  When auctioneer Schmidt asked if he’d be permitted to put on his defense and call witnesses, O’Neal said, “Yes, but you’re not going to be able to undo the damage you’ve already done on this witness stand in answering my questions,” (Story had him on the witness stand under direct examination).  Click here if you’d like to watch a post-trial interview with Ms. Story.  Her LALB litigation remains ongoing. Marlo Schmidt. November   17, 2012.

 

I recently made a public records request of the LALB seeking all bond claims it has ever filed.  They could produce only two:  Mr. Thompson and Mr. Swift.  It’s interesting to note that these two claims were likely filed (beyond Thompson’s status as a Louisiana Senator’s son) because there would be no auctioneer pushback in either case.  Mr. Miller is dead, so he won’t get upset.  Gary and Randy Hayes, as evidenced by the brief video clip above, readily stated they’ll never be in the auction business again (hence no pushback from them).  In sharp contrast, Ken Buhler and Marlo Schmidt are active auctioneers who would be very upset with LALB members if claims were filed against their bonds!

I’d like to conclude this Louisiana Voice post by expressing gratitude to Tom because I’ve presented the above cases to MSM outlets in Baton Rouge.  While an Advocate reporter has expressed strong interest in publishing LALB elderly victimizations, his editors have said, “It’s a small board and nobody will read the article.”  Further, 13 months ago, Ms. Linda Williams, the first victim listed above, suggested that I contact Chris Nakamoto of Channel 2 here in Baton Rouge.  I still maintain a computer folder of numerous emails back-and-forth between Mr. Nakamoto and myself regarding a television investigative report on elderly abuse by auctioneers.  He did qualify any such potential report, however, with the fact that, like the Advocate reporter, his editors too had to give the “thumbs up.”  All I can tell Louisiana Voice readers is that, days prior to New Year’s Day of 2014, Mr. Nakamoto ceased all communication with me without even so much as a courtesy explanation of why he’d gone from responding to my emails within hours (often minutes) to suddenly no response at all.

In closing, if you or anyone you know is considering hiring an auctioneer, you owe it to yourself to visit Consumer Option # 2 on LAPA’s website, which is an alphabetical index of auctioneer issues since LAPA’s archive began in 2010 and also Consumer Option # 3 on LAPA’s website, which is guidance on conducting auctioneer due diligence.  If it’s not conducted, the results, as illustrated above, can be devastating.

Lastly, anyone knowing of an elderly person (or the caretaker of such an individual) who is considering hiring an auctioneer, please bookmark this post and forward it to them.  Why?  Because auctioneers exist out there who view such elderly prospective clients just like lambs headed for slaughter.

Regrettably, we have a Governor and his LALB appointees who are only too happy to help with hoisting the guillotine.

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With vouchers at stake, Fire Marshal ignores building’s deficiencies, zoning violations, OKs school construction

Posted in Corruption, Earl Long, Huey Long, Education, Ethics, Governor's Office, Legislators, State Fire Marshal, Vouchers on November 7, 2014| 9 Comments »

When State Fire Marshal Butch Browning isn’t busy defending his wearing of unauthorized military decorations and ribbons or trying to shift blame for a carnival ride that malfunctioned only seven hours after his office inspected it, injuring two children in the process, he apparently can play the political game as well as any state appointed official.

Remember the New Living Word School in Ruston? That’s the facility that had only 122 students in 2012, yet was approved for more than 300 vouchers by the Louisiana Department of Education (DOE) even though the school lacked teachers, classrooms, desks or other supporting facilities to handle the increased numbers.

In fact, construction was started on New Living Word’s school without anyone bothering to obtain the requisite building permits or to hire a licensed contractor. In fact, no zoning variance was even obtained to operate the school on property that was zoned for a church.

Moreover, the building itself had so many deficiencies that Ruston building inspector Bill Sanderson refused to approve the structure. Those shortcomings included partitions made of flammable materials and multiple electrical cords lying on the floor between wall outlets and computer equipment.

New Living Word, looking to lose tuition of $6,300 per student (an amount later determined by auditors to be excessive and all the vouchers for the school were pulled), could not afford to wait until all the requirements had been met.

Enter State Sen. Rick Gallot.

It certainly didn’t hurt that Gallot is a member of New Living Word Church and sits on the school’s governing board.

Suddenly, all those deficiencies and procedural violations went away after State Fire Marshal Butch Browning became involved.

Browning subsequently issued an amended approval letter, giving the school the green light to proceed with constructing classrooms in the upper floor of the church gymnasium. He said the school had not requested approval to build the classrooms but that “after further review and as a point of clarification, the upper floor…is included in the scope of the review and is acceptable.”

http://archive.thenewsstar.com/article/20120810/NEWS01/130110033/Fire-marshal-gives-school-go-ahead

The late John Hays, then-publisher of the Ruston weekly newspaper the Morning Paper, wrote on Aug. 27, 2012:

“Lobbying never fails, especially when Louisiana’s controversial school voucher program is the issue. After the state fire marshal fell I line, so, to, did the City of Ruston, approving a jury-rigged private school after a quickie inspection.

“Inspections were scheduled for Monday morning. But with 167 state vouchers (the number by then had been reduced from more than 300—before those, too, were yanked) at $6,300 each, New Living Word wasn’t willing to wait—just as it was not willing to apply for a zoning permit or a building permit or to hire a licensed contractor.”

Hays, holding both Browning and Sanderson responsible for bending the rules, went on to say that Neither Sanderson nor Browning had bothered to explain “why they didn’t pull the plug after New Living Word started construction without the required building permit and without a licensed contractor. Under Ruston 21 master plan, New Living Word was also required to obtain a zoning variance to operate a school on property presently zoned for a church,” Hays wrote.

“What Sanderson cannot change to anyone’s satisfaction is the fact that (church minister Jerry) Baldwin renovated two buildings without the benefit of a land use variance or a building permit, with a complete set of plans by a licensed architect or engineer, and without the use of a licensed general contractor and a licensed trade contractors,” the acerbic Hays said.

“Contrast this treatment of a politically-connected entity to that of a business that dared to ask that it be allowed to put up a sign slightly larger than the rules allowed,” said Ruston’s Walter Abbott on his Lincoln Parish Online blog.

Abbott, also writing about the New Living Word building permit controversy, then attached a link to an earlier story about a local realtor named Brandon Crume who wished to install a 32-square-foot sign in a location where such signs are limited to 16 square feet.

Bound by the rules, since there were no state politicians or appointees to intervene, the Ruston Planning and Zoning Commission denied Crume’s request outright, prompting Abbott to observe that a new business recently announced for Ruston “is showered with incentives, grants and glowing press coverage” and the press conference announcing its coming was attended “by numerous political dignitaries” while an “established Ruston business is encumbered with endless red tape just to remodel a building and put up a sign.”

“Maybe Brandon Crume needed a state senator on his payroll instead of facts and logic in his argument,” Abbott concluded.

The immediate question is why did Browning become involved when the local building inspector had already moved to halt work on the building? The obvious answer is that his intervention was on behalf of Baldwin and the school and not to support the local building inspector. It is equally evident that political pressure was brought to bear upon Sanderson to get him to ease up on the school which at the time, was held in high favor by DOE and by extension, Gov. Bobby Jindal.

And just what did Gallot promise Jindal in return for support from Baton Rouge via Browning’s involvement?

Shortcuts with safety regulations and procedures often can come back to bite you.

We can only hope there will not be a New Living Word incident reminiscent of the horrific school tragedy from the Robert Penn Warren’s All the King’s Men, the thinly-disguised Pulitzer-Prize winning novel about Huey Long which became the basis of two movies of the same name.

Or of the very real 2011 accident with the carnival ride in Greensburg that injured two siblings only hours after a State Fire Marshal’s inspection failed to shut the ride down because of the removal of an emergency brake on the ride.

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Like Wal-Mart price roll back TV ads, legislative committee likely to force OGB to roll back co-pay, duductible increases

Posted in DOA, Ethics, Governor's Office, Health Care, Legislators, Legislature, Office of Group Benefits, OGB, Privatization, Public Records, State Agencies, Teague on November 6, 2014| 19 Comments »

Two legislative committees charged with oversight of the Office of Group Benefits (OGB) are expected to demand that OGB roll back dramatic increases in health care co-payments and deductibles the agency is attempting to impose on hundreds of thousands of state employees to make up for the Jindal administration’s mismanagement of the agency when they meet in tandem on Friday.

The Senate Finance Committee and the House Appropriations Committee will meet at 10 a.m. on Friday but will not take testimony from the public.

The two committees are expected to instruct Nichols and OGB CEO Susan West to slash the increases in deductibles—some couples’ deductibles increased from $300 to $3,000 under the new plan being proposed by OGB–and co-pays.

OGB has already announced a two-month delay in the implementation of steep increases in prescription drug costs and will refund about $4.5 million in overcharges to state employees.

The Jindal administration is attempting to impose the co-pay and deductible increases as a way to recover hundreds of millions of dollars the administration managed to squander as a cost-savings to the state’s own contributions to employees’ premiums as a means to cover huge gaps in Jindal’s state budget.

The entire scenario reads like the script from an old I Love Lucy sitcom as everything the administration had done with OGB has blown up in its face in an improbable comedy of errors. How more insulting to legislators could it get than for Commissioner of Administration Kristy Nichols to provide false testimony to the Joint Legislative Committee on the Budget on Sept. 25 shortly before abruptly leaving the JLCB meeting to take her daughter to a boy band concert in New Orleans?

When asked point blank by State Rep. John Bel Edwards at that Sept. 25 hearing–before heading out to the Smoothie King Arena to settle into the governor’s luxury box seats for the concert—which actuary recommended that OGB reduce premiums by nearly 9 percent, she testified that Buck Consultants made the recommendation.

But Buck reportedly responded by email within days that it never made any such recommendation and that Nichols’ testimony was in direct contradiction to its recommendations.

A July report from Buck reinforces its claim that it never made any such recommendation. “We did not recommend a decrease of 7% effective August 1, 2012, or an additional decrease of 1.77% effective August 1, 2013. Further, we were not asked to provide any recommended rate adjustments for any fiscal years beyond what we provided for Fiscal Year 2012/2013,” the report says.

When witnesses sign cards prior to speaking before a legislative committee, they are certifying that they understand that their testimony is considered as being given under oath.

Edwards also asked at the hearing that Nichols or West provide him with a copy of that recommendation but he said on Wednesday (Nov. 5) that he still had not received that information. “I still have not received any actuarial recommendations for the 2013 and 2014 premium reductions at OGB,” he told LouisianaVoice. “Nor have they told me that such recommendations do not exist. Clearly, they do not.”

If someone were to set out to demonstrate how incompetent an administration could be, he would be hard pressed to find a better example than the manner in which it has handled the Office of Group Benefits—from firing an effective CEO who built up a $500 million reserve fund in favor of a revolving door approach to subsequent CEOs, to firing experience claims handlers with whom OGB members were comfortable, to hiring a California firm with no knowledge of Louisiana’s medical coverage program to handle telephone inquiries because experienced OGB staff were also fired, to attempting to implement emergency rules to enact the cost increases in co-pays and deductibles without the legally required public hearings, to having to refund $4.5 million in prescription drug overcharges for the same violation of the emergency rules procedures, to first claiming that it was not necessary to invoke the emergency rule and then deciding to do just that, to lying to legislators about actuarial recommendations of premium reductions.

The FUBARs and SNAFUs of OGB are so many and so irreversible that they should give pause to anyone who would entertain even the fleeting notion that Gov. Bobby Jindal is capable of leading the free world when, through his inept surrogates, he has, in less than two years, destroyed a relatively small but viable, efficient state agency.

Jindal and Nichols, of course, have a ready explanation for the OGB financial woes: medical costs have risen and it’s all Obamacare’s fault—never Jindal’s.

It’s the same arrogance level as that was demonstrated by Nichols in another appearance before a legislative committee when, trying to explain budget figures, she said somewhat condescendingly, “Let me dumb it down for you.”

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DOA, OGB backtrack on medical/pharmaceutical plans in face of litigation threat; to refund $4.5M to OGB members

Posted in Attorney General, Courts, DOA, Finances, Governor's Office, Health Care, Lawsuits, Legislature, Legislators, OGB, Office of Group Benefits, RFP, Request for Proposals on November 5, 2014| 11 Comments »

You have to love the Division of Administration (DOA) and the Office of Group Benefits (OGB). Their concern for the 230,000 state employees, retirees and dependents is surpassed only by their arrogance.

Saying “We heard the financial concerns of our members and Legislators,” Commissioner of Administration Kristy Nichols made the self-serving announcement that OGB has decided to delay the effective date of changes arbitrarily (and illegally) implemented to medical and pharmacy plans from Aug. 1 to Sept. 30. OGB RELEASE

Here is the information provided on the OGB web site: https://www.groupbenefits.org/portal/pls/portal30/ogbweb.get_latest_news_file?p_doc_name=4D7A4D344D6A45794E533551524559334E6A4D32

Never mind that State Rep. John Bel Edwards (D-Amite) told Nichols and OGB CEO Susan West back on Sept. 25 that they were flirting with major litigation and the threat of having to refund millions of dollars to OGB members who were hit with benefits changes which were illegal until such time as a rule could be adopted. Here is the link to video clips of that hearing: http://youtu.be/ct652tBa8Mc.

Except for Edwards who said the move was illegal. He requested and obtained an Attorney General’s opinion that agreed with him.

            Nichols, as is her custom, was not going to promulgate rules at all in implementing the new rates members would have to pay for prescriptions even though the law requires advertisement and public hearings on such changes. Instead, the administration, facing a shrinking OGB reserve fund because of its repeated premium cuts, plunged ahead, the law and state employees be damned.

The premiums were reduced so that the state would enjoy a similar reduction in the 75 percent of premiums it is required to pay for health coverage of OGB members. Gov. Bobby Jindal and Nichols cut the rates by nearly 9 percent despite a report from Buck Consultants which stated flatly that it never made such actuarial advice.

Pursuant to testimony given in the Sept. 25 hearing by the Joint Legislative Committee on the Budget (JLCB) in which Kristy said Buck Consultants had recommended a premium reduction, Edwards requested a copy of the actuarial recommendations.

            “I still have not received any actuarial recommendations for the 2013 and 2014 premium reductions at OGB,” Edwards said Tuesday. “Nor have they told me that such recommendations do not exist. Clearly, they do not.”

The OGB web site does contain a request for proposals (RFP) for an actuarial that is dated Sept. 26: https://www.groupbenefits.org/portal/pls/portal30/ogbweb.get_latest_news_file?p_doc_name=4D7A4D774E4445794D793551524559334E444531

The Baton Rouge Advocate said the refunds the state must now make to OGB members who were overcharged in the form of out-of-pocket expenses will come to nearly $4.5 million and is expected to be refunded within 60 days.

http://theadvocate.com/news/10718472-123/group-benefits-change-announced

Getting the refunds for the overcharges won’t be a walk in the park if past experience with the OGB pharmaceutical benefits administrator is any indication. “Members who incurred increased pharmacy costs between Aug. 1 and Sept. 29 based on exclusions must submit an appeals form to MedImpact,” said the news release from OGB, adding that Blue Cross and Blue Shield of Louisiana (BCBS) will reprocess claims for members who incurred increased medical costs through their providers during that time period. There is an appeals form for MedImpact on the OGB web page, but it appears to apply only to prescriptions that were rejected or denied by pharmacies in August and September: https://www.groupbenefits.org/portal/pls/portal30/ogbweb.get_latest_news_file?p_doc_name=4D7A4D344D6A45794E693551524559334E6A4D33

“If members incurred costs that were not submitted through a provider, they must submit an appeal request form to Blue Cross and Blue Shield,” the release said. “The forms can be found on the OGB website at www.groupbenefits.org.”

Edwards said the burden should not be placed on state employees and retirees to file appeals on overpayments. “Group Benefits has the claims information and they should be required to make the determination of who is owed what and it should be Group Benefits that takes the initiative on this,” he said.

Of course, by placing the onus on employees and retirees, DOA is counting on members being unfamiliar with the process or uninformed about the refund program altogether. If they do not file appeals for refunds, no refund will be made and the state will not have to repay victims of the overcharges. “That’s why Group Benefits should be the one responsible for seeing to it that everyone who was overcharged because of its illegal actions in implementing the changes in the first place should get those overcharges refunded,” Edwards said. “The members should not be held responsible for the illegal actions of Group Benefits and DOA.”

Here are links to the after-the-fact DOA Emergency Rule declaration: http://www.doa.louisiana.gov/doa/Presentations/Emergency_Rules_-_Office_of_Group_Benefits_9-30-2014.pdf and DOA’s Notice of Intent: http://www.doa.louisiana.gov/doa/Presentations/Ordinary_Rule_-_Office_of_Group_Benefits_10-01-2014.pdf

The clumsy attempt at circumventing the law is just another in a long line of embarrassing episodes perpetrated by the Jindal administration as the governor pays less and less attention to the home front in his quest for the Republican presidential nomination, leaving the job of running the state to appointees equally unqualified as he to run so much as a snow cone stand.

Nichols typically ignored the threat of litigation in making the announcement just as the administration ignored the law in implementing the changes, even disagreeing in that Sept. 25 hearing on the necessity of publishing the proposed changes and conducting public hearings.

And West even attempted to justify the changes by pointing out to retirees and active members that she must pay the same premiums as they. She apparently failed to consider the fact that most state employees and certainly most retirees do not make her $170,000 per year salary.

The Retired State Employees Association (RSEA) threatened a lawsuit, challenging the administration’s contention that it could use the emergency rule (employed repeatedly by the administration during Jindal’s nearly seven years in office) to make changes in the medical and pharmacy plans.

Nichols was not even around for the conclusion of that Sept. 25 JLCB meeting, having stepped out of the committee room ostensibly to take an “important” phone call. In reality, it turned out she stepped out permanently to take her daughter to a boy band concert in New Orleans where she watched from the comfort of the governor’s luxury box at the Smoothie King Arena (see the snow cone stand reference above).

“Let’s hope that the legislature will continue to exercise oversight on this issue to drive more changes in the plans whereby the out-of-pocket cost increases of OGB members are reduced and (so that) the state will share in the cost of restoring the system’s soundness,” Edwards said in a prepared statement.

 

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