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Archive for the ‘Contracts’ Category

LouisianaVoice provides some deep background into consultants, contacts and administration’s OGB plans

Posted in ALEC, American Legislative Exchange Council, Contracts, Corruption, DOA, Ethics, Fraud, Governor's Office, Health Care, House, Senate, Legislature, Legislators, OGB, Office of Group Benefits, Privatization, Retirement, State Agencies on August 27, 2014| 42 Comments »

Back in the spring of 2011, LouisianaVoice predicted that higher premiums and reduced benefits would by the immediate by-product of privatization of the Office of Group Benefits Preferred Provider Organization (PPO).

The administration initially—but only temporarily—proved us wrong by reducing premiums as the lead-in to contract with Blue Cross/Blue Shield of Louisiana as the third party administrator for the PPO.

If we wished to be vain about that move, we could have said that Gov. Bobby Jindal made that move just to prove us wrong. But it wasn’t nearly as simple as that; there was, in fact, a far more sinister reason for the premium reduction.

Because the state pays 75 percent of state employees’ premiums, cutting those premiums reduced the financial obligation to the state, thus allowing Jindal to divert money that normally would have gone to health care for some 230,000 state employees, retirees and dependents to instead be used to plug gaping holes in what has become an annual budget shortfall, thanks to slipshod management of state finances by the governor.

The recent developments pertaining to impending radical changes that will force eligible retirees onto Medicare and out of Group Benefits are not about who is right and who is wrong; it’s about people. It’s about people like you and me (yes, I’m a state retiree who is one of the lucky ones who is eligible for Medicare by virtue of my hire date after April 1, 1986 and by virtue of some 25 years of newspaper reporting work in the private sector).

In all the rhetoric coming out of the office of Kristy Nichols, the people she and her boss serve appear to be the forgotten element as Jindal has become a 100 percent absentee governor while he chases the impossible dream of becoming POTUS.

FAQs

Tragically, retirees with no private sector experience and who began with the state prior to April 1, 1986, are ineligible for Medicare and the steep premium increases looming on the near horizon—open enrollment is Oct. 1 through Oct. 31—can mean only one thing for them: financial devastation. A new premium increase to go with the one that took place on July 1 is scheduled to go into effect Jan. 1, placing an additional financial burden on enrollees.

Of course, if you look back, you will see how the administration fed us a string of outright lies in 2011. Thanks to loyal reader Kay Prince of Ruston, we have a copy of a letter written by then-Commissioner of Administration and who later served as Jindal’s Chief of Staff until his unexpected resignation last March which can only be described as a laundry list of lies to state employees and retirees.

Read the text of Rainwater’s letter here: https://www.groupbenefits.org/portal/pls/portal30/ogbweb.get_latest_news_file?p_doc_name=4F444D324D5441344C6C4245526A51344E7A413D

If one has to wonder where this latest political assault on state employees originates, one has only to Google “ALEC Health Care Agenda” for the answer.

HHS_2013_SNPS_35_Day

ALEC, of course, is the acronym for the American Legislative Exchange Council, the non-profit political arm of the Koch brothers and the Walton Family of Wal-Mart fame. ALEC, which drafts “model bills” for its member legislators to take back home for passage, includes sweeping changes to health care benefits for public employees as one of its primary objectives.

While we don’t normally advocate political boycotts, perhaps state employees should give serious consideration to a complete boycott of Wal-Mart and Sam’s Club as a response to the ALEC-inspired medical benefit cuts you are about to experience. A word or two to friends and relatives might not be a bad idea either.

For a comprehensive look at the ALEC agenda as it pertains to medical benefits, go here:

http://www.alecexposed.org/wiki/Health,_Pharmaceuticals,_and_Safety_Net_Programs

Here is a list of Louisiana legislators, both present and past, who are now or once were members of ALEC. http://www.sourcewatch.org/index.php/Louisiana_ALEC_Politicians

Girod Jackson (D-Marrero), who was charged with fraud and failure to file taxes, resigned and is no longer in the legislator and it is our understanding that Sen. Bob Kostelka (R-Monroe) is no longer a member of ALEC.

And certainly, let’s not forget that until recently, BCBS was a member in good standing of ALEC and BCBS was listed as a member of ALEC’s Health and Human Services Task Force and ponied up $10,000 for a “Director” level sponsorship of ALEC’s annual conference held in New Orleans at which Jindal received the organization’s Thomas Jefferson Award. BCBS of Louisiana paid an additional $5,000 and served as a “Trustee” level sponsor of that 2011 conference.

And ALEC continues to have its logo prominently displayed on the Louisiana Legislature’s web page. http://www.legis.la.gov/legis/OtherGovSites.aspx

Despite all the spin from Kristy Nichols, the Aug. 11 report to the Joint Legislative Committee on the Budget by the Legislative Fiscal Office paints a much truer picture of what’s in store for members.

Read the LFO report here: LFO_OGBReport_August_2014

Apparently, the working media also do not buy into the Kristy Kreme version of “it’s all good,” as the proposed changes are attracting the attention of Capitol reporters like Melinda Deslatte, a very capable reporter for Associated Press: http://www.shreveporttimes.com/story/news/local/louisiana/2014/08/26/health-benefit-changes-planned-state-workers/14651363/

As a barometer of just how serious the proposed changes are and the impact they will have on members, House Speaker Chuck Kleckley, apparently in response to the request of State Rep. John Bel Edwards (D-Amite) is apparently willing to buck Boss Jindal and call a special meeting of the House as a Committee of the Whole as reported here by the Baton Rouge Advocate’s Marsha Shuler: http://theadvocate.com/home/10100116-123/house-group-benefits-meeting-possible

Undaunted, Nichols trudges on like a good soldier. Today, state employees arrived at work to find emails, mass distributed via the state’s “Bulletin Board,” attempting to address the “incorrect” information “distributed over the last few weeks” regarding the anticipated health insurance changes.

Basically, she denied all negative information, threw up administration smoke screens, made lame excuses and (ho-hum, yawn) blaming the Affordable Care Act (Obamacare), which has absolutely nothing to do with the Office of Group Benefits.

While Kristy rants that premium increases will be negligible (if one can consider a 47 percent bump negligible), we would remind her it’s not about the premiums; it’s about the benefits. It’s about the co-pays. It’s about the deductibles. Kristy, you can’t ignore the elephant in the room indefinitely.

As state workers peruse Kristy’s latest missive, it is important to refer back to the aforementioned Paul Rainwater letter of April 29, 2011, to get a quick refresher as to just how capable the administration is of clouding an issue with misinformation and outright lies.

They lied then so what’s to keep them from lying now?

The fact is the Jindal administration, what’s left of it, does not nor has it ever cared about the welfare of state employees.

Jindal is joined at each hip by his former—and only—private sector employer McKinsey & Co. on one side and ALEC on the other and both have the same agenda: the destruction of working Americans in favor of ever increasing corporate profits. Together, they guide each and every step Jindal takes.

McKinsey & Co., it should be noted, is also a member of ALEC and is the same company that once consulted General Motors into bankruptcy, advised AT&T there was no future in the cell phone market and which structured the corporate plan for Enron.

These are the ones who are maneuvering to control the health care future of 230,000 state employees, retirees and dependents.

Only last November, the state flirted with McKinsey & Co. for the purposes of retaining the firm to put together a Business Reengineering/Efficiencies Planning and Management Support Services proposal.

Apparently Jindal opted to go with the less expensive Alvarez & Marcel (A&M) for that contract that has grown from $4.2 million to $7.5 million for A&M to find $500 million in savings over a 10-year period.

But McKinsey did submit a 406-page proposal and a two-page cover letter to Ruth Johnson of the Division of Administration (DOA) which LouisianaVoice has obtained.

Much of McKinsey & Co.’s proposal was redacted by DOA before its release to us—including every word in the proposal dealing with health benefits.

That’s correct. Not a single word about health benefits as proposed by McKinsey was readable. Skip down to page 37 for the redacted health benefits section to see what we mean.

Read the McKinsey report here: McKinsey – State of LA Cost Proposal – Final

In case you don’t have a lot of time, here is a shorter proposal from McKinsey: McKinsey – State of LA Cost Proposal – Final

Are you sufficiently comfortable with that to sit back and trust this administration to do what’s best for you?

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Notable Quotables (in their own words)

Posted in Budget, Contracts, Economy, Finances, Governor's Office, Health Care, House, Legislators, Notable Quotables, OGB, Office of Group Benefits on August 26, 2014| 5 Comments »

“Like all of the governor’s self-created crises, the solution always seems to be to ask more of the people of our state: more money, more patience, more suspended disbelief.”

—State Rep. John Bel Edwards, commenting on the failure of Gov. Jindal’s promise of a $20 million a year savings with the privatization of the Office of Group Benefits.

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DPS issues two contracts, hires contractor as state employee, pays her $437,000 to improve DMV & $13K in airfare to S.C.

Posted in Civil Service, Contract, Contracts, Public Records, State Police on August 19, 2014| 16 Comments »

In 2011, two agencies within the Louisiana Department of Public Safety (DPS) entered into a pair of contracts with a company called CTQ Consultants totaling $38,400 to eliminate waste and to increase efficiency in the Office of Motor Vehicles ($22,400) by employing a combination of a trendy management method and to decrease the average DNA purchasing process turn-around time ($16,000).

Taken at face value, $38,400 is not an exorbitant amount for two contracts given some of the contracts awarded by the state. The infamous $270 million CNSI contract comes to mind. So does that $7.4 million consulting contract the state awarded Alvarez & Marcel (A&M) Consultants to track down $500 million in savings.

But then DPS promptly placed CTQ’s only employee, Kathleen Sill, on the state payroll as a $140 per hour state employee and proceeded to pay her $437,000 in salary over the next 28 months.

That’s $437,000 for her personally, not for her company.

Additionally, DPS paid $12,900 in air travel for 21 flights for Sill between Baton Rouge and CTQ’s Columbia, S.C., home office between Jan. 6, 2012 and March 2014, according to records obtained by LouisianaVoice.

The first contract, for $16,000, was awarded to CTQ by the Office of State Police on Feb. 1, 2011. That contract expired three months later, on April 30, 2011.

On Aug. 1, 2011, the $22,400 contract was awarded by the Office of Management and Finance. That contract expired five months later, on Dec. 31. Among the objectives of that contract was one that called for CTQ to assist in “streamlining including the operations of the Office of Motor Vehicles (OMV).”

State Police Superintendent Mike Edmonson heads DPS in his dual role as Deputy Secretary and oversees, besides State Police, the Office of Management and Finance, the Office of Motor Vehicles, the Louisiana Highway Safety Commission, the Office of State Fire Marshal, the Louisiana Oil Spill Coordinator’s Office and the Liquefied Petroleum Gas Commission. http://www.dps.louisiana.gov/deputy.html

On Jan. 1, 2012, one day after the second contract expired, Sill was placed on the state payroll as an employee/consultant and remained employed until May 1, 2014, records show.

So, what is CTQ and who is Kathleen Sill?

Well, if McKinsey & Co. is considered the world’s premier business consulting company, Alvarez & Marsal might best be considered Mac Lite and CTQ as something several rungs down in the consulting pecking order. It’s a typical touchy-feely out-of-state organization that makes suggestions on to how local administrators can best do their jobs—after waltzing in, analyzing, discussing and writing expensive reports—all in a matter of a few weeks or months, as in the case of CTQ. Or, in Sill’s case, 28 months.

Sill formed CTQ in 2009 after spending more than 30 years with Bank of America as a “quality and productivity executive.”

The CTQ web page has an about us feature but when we clicked on it, only Sill’s profile appeared on the screen. No other employees of the firm are identified anywhere on the web page. http://www.ctqconsultinggroup.net/index.php?option=com_content&view=article&id=2&Itemid=5

CTQ and Sill specialize in something called Lean Six Sigma, which Sill says is an abbreviated form of Six Sigma that draws upon her Six Sigma training and hands-on experience “to identify and implement results-driven solutions for your business.”

Six Sigma is a set of techniques for process improvement that was developed by Motorola in 1986 and General Electric adopted the program for its business strategy in 1995.

The program attempts to improve the quality of process outputs by identifying and removing causes of defects by employing a set of quality management methods and creates a special infrastructure of employees within an organization (“Champions,” Black Belts,” “Green Belts and “Yellow Belts”) who are experts in infrastructure methods.

Lean_Six_Sigma_Structure_Pyramid.svg[1]

The name Six Sigma originated from terminology tied to manufacturing, especially terms associated with statistical modeling of manufacturing processes.

Sigma indicates its yield or percentage of defect-free products it creates while a six sigma process is one in which 99.00066 percent of the manufactured products are statistically expected to be defect-free (3.4 defective parts per million).

According to Wikipedia.org, Six Sigma doctrine asserts:

  • Continuous efforts to achieve stable and predictable process results are of vital importance to business success.
  • Manufacturing and business processes have characteristics that can be measured, analyzed, controlled and improved.
  • Achieving sustained quality improvement requires commitment from the entire organization, particularly from top-level management.

Features that set Six Sigma apart from previous quality improvement initiatives include:

  • A clear focus on achieving measurable and quantifiable financial returns from any Six Sigma project.
  • An increased emphasis on strong and passionate management leadership and support.
  • A clear commitment to making decisions on the basis of verifiable data and statistical methods, rather than assumptions and guesswork.

Just how all this applies to the Department of Public Safety and how it justified an expenditure of $450,000 remains unclear.

Asked why Sill was placed on the state payroll as an unclassified employee instead of being retained as a contractor, DPS explained that the department “utilized a Civil Service hiring option to employ Ms. Sill as a WAE (when actually employed) due to the length of proposed projects underway or planned. This allowed her to perform projects across various state agencies as a state employee.”

One explanation might be the $50,000 plateau for contracts. Any contract of $50,000 or more must be approved by the Office of Contractual Review.

A better reason could be that contracts are easier for prying eyes to spot and more susceptible to prompting questions from nosy reporters than an otherwise low key state hire.

But if the results of “streamlining operations of OMV” can be used as a barometer, the efforts of CTQ and Sill are less than auspicious. One need only make a trip to one of the local DMV offices gutted by Gov. Bobby Jindal’s employee layoffs to witness the interminable delays brought on by his privatization obsession. And while you’re waiting, don’t take it out on the overworked, stressed-out employees. Just remember to thank Jindal—and Lean Six Sigma.

And bring a good book to read while you wait.

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