Public Service Commission (PSC) member Foster Campbell of Elm Grove has issued a press release announcing he has will ask telephone companies what they are doing to help customers deal with the latest plague: robo calls.
All I can is good for Campbell and good luck tilting at windmills.
Campbell’s intentions are good, but, being the realist that I am, I’m afraid he’s fighting a losing battle.
The damned robo callers have too much technology going for them when they can hijack your personal telephone number to initiate calls so that recipients looking at caller ID understandably but mistakenly assume the call is from someone they know.
I’ve even received calls on my cell phone with the caller ID showing that the call is coming from my own telephone number. At 75 years of age, I was beginning to think I had finally gone over the precipice of Mt. Senility.
It’s a nuisance that I’ve been unable to stop and I’m certain the same applies to all of us. For a while, I tried to have a little fun with them, especially with Heather who keeps calling to offer me a reduced interest rate on my credit card. At the prompt, I would press “1” to talk to a rep. If it was a male, I’d blow a referee’s whistle in his ear. If a female, I’d breathe heavy and ask in a whisper, “What’re you wearing?” But my playful mood soon turned to boredom and then to fury at the incessant flood of calls.
“The new generation of robo-callers is breaking the law by using internet technology to avoid detection,” Campbell said, adding that Louisiana has “a strong ‘Do Not Call’ law,” which he said has been on the book for 20 years. “It prevents law-abiding companies from calling people who don’t want sales calls at home.”
And therein lies the problem. Yes, there are tough laws but these people don’t give a rat’s patootie about the law. “We need help from the telephone industry to defeat these outlaws,” Campbell said.
Again, good luck with that.
Campbell said the PSC will hear from phone companies at its meeting tomorrow (April 26) in Baton Rouge.
At least he is responsive to the concerns of his constituents on this issue. That’s more than can be said about most of our legislators who seem more concerned about combating the governor than looking out for the interest of the citizens of Louisiana.
(I received three robo-calls as I wrote this relatively short post.)



